1. Payment is expected when services are rendered. In order to focus on our patients’ needs, customer service and minimizing costs, we do not bill.

2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks and cash. All cards must be signed by the owner of the card.

3. When unexpected illness strikes a pet, unexpected expense strikes as well.  Tri-County Animal Clinic understands this and is able to make some special arrangements through the CARECREDIT program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments.  You can either apply at our hospital, where we’ll call in your application over the phone for immediate approval, or apply yourself online at:  www.CareCredit.com.

Highlights of the CareCredit program:

  • Low Monthly Payments (3% of the Total Balance)
  • Interest Free For 6 Months
  • Determine Approval in a Few Minutes
  • No Annual Fee

4.  AFFORDABLE PET CARE is a membership medical plan for pets.  APC members receive discounted animal health care services that usually range from 5-20%.  It is especially helpful for families that have multiple pets.

5.  Another popular option for your family and pet is INSURANCE coverage. To learn more, please visit the  following pet insurance websites . . .

6.  SCRATCHPAY:  This service offers simple and affordable payment plans for veterinary bills.  Checking your rate DOES NOT AFFECT YOUR CREDIT, only takes a couple of minutes and can be done from your smartphone, tablet, or computer.  For more information about SCRATCHPAY and to check your rate, click here: https://scratchpay.com

7.  If your pet requires hospitalization, you will be referred to our main hospital in Young Harris, GA, Lake Chatuge Animal Hospital.  ALL HOSPITALIZED CASES REQUIRE A DEPOSIT AT THE TIME OF ADMISSION to help cover initial expenses.  This deposit is not an estimate of total fees.  It is a payment on account that will go towards covering the total costs of treatment.  Deposit amounts can vary, but usually range from $150 to $300.  See the LCAH website at http://www.lakechatugeanimalhospital.com for other payments options connected with hospitalization.