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We value our clients' experience at Tri-County Animal Clinic. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

Download & Print Questionnaire

Dr. Jim McClearen

THANK YOU!!!! For your great care in the Peachtree office for our dog, Riley.  She does not do well at the Vet's office.  Over the years no one would listen to us when we told how she would act at the office. That is till my wife found you and gave a call to explain Riley.  Not only were you the first Vet to listen and understand, you have given her GREAT care over the past 3 visits.  This was about as bad on me and the Wife to take her to the Vet - just stressed out.  Your fine folks took the stress out of the visits because they cared about my dog and the owner.  I tell everyone who has pets what a great job you have done for us.  Thanks again, I wish you the very best in the Peachtree location and your main location.

From Jim Maennle  10-7-16

We all love success stories, especially when pets are involved.

In June, 2014, Lake Chatuge Animal Hospital saw a starving, neglected dog named Gretchen.  She was found by Melissa Hill and brought to our clinic with a severe

 case of demodex mange among other health issues.  We gave her the immediate medical care that she needed and entrusted her to Melissa’s loving care for her recovery.

Thanks to our staff and Melissa, Gretchen has recovered fully.  New Digs For Dogs found her the home she deserved and Gretchen joined her forever family in October, 2014, where she continues to thrive and live a happy, comfortable life.   3/17/15      

Comments from clients at our main hospital, Lake Chatuge Animal Hospital, about our groomer, Tina Russo: 2-10-15

From Patricia Sutton Burgess:  "We love Miss Tina!!! She makes Beauregard look ready for Buckingham Palace. He never liked going to the groomer until she came into his life. Now he does not mind! Yep, we love Miss Tina!"

From Dee Curry:  "Thank you Tina Russo for grooming my dogs.  The kids look great.  You always do such a good job.  The entire staff is always so friendly and it is obvious that everyone there loves pets.  Thanks to you all." 

You're the best! You explain all information related to my cats thoroughly, and offer options...and the manner in which you treat my pets (and me) says that you genuinely care. Thank you all!

Anne Baldwin  / January 2015

I was on vacation when my dog was bitten by a copperhead.  Dr. McClearen, Trey and Sandy took great care of us.  Trey even called me when I was back in Charlotte to check on Louie.  They made a very scary situation much less scary for me.  Thank you!

Kelly Brunk / October 2014